
Frequently asked questions
AFTER YOU HAVE SELECTED A SEASONAL COLLECTION AND MADE A RESERVATION, YOU WILL RECEIVE A FOLLOW-UP EMAIL CONTAINING ADDITIONAL PROMPTING QUESTIONS. ONCE WE HAVE RECEIVED YOUR RESPONSES AND CONFIRMATIONS, WE WILL PROCEED TO ISSUE AN INVOICE FOR PAYMENT.
IF YOU HAVE SUBMITTED A REQUEST FOR A CUSTOMIZED MENU, YOU WILL ALSO RECEIVE A SEPARATE EMAIL PROMPTING YOU TO PROVIDE SPECIFIC DETAILS. BASED ON YOUR RESPONSES, WE WILL CREATE A CUSTOMIZED MENU FOR YOU, INCLUDING SKETCHES OF ITS VISUAL PRESENTATION. UPON YOUR APPROVAL, WE WILL THEN DISPATCH AN INVOICE FOR PAYMENT.
THE COST OF THE SERVICE IS INDIVIDUAL AND DEPENDS ON FACTORS SUCH AS THE MENU, THE NUMBER OF COURSES, THE CONCEPT, AND MANY OTHER VARIABLES. EXPERIENCE OUR 6-COURSE DINING, BEGINNING AT $300 PER PERSON FOR GROUPS OF FOUR. PLEASE NOTE THAT ACTUAL PRICES WILL VARY BASED ON YOUR PREFERENCES AND NUMBER OF GUESTS.
YES, YOU CAN CANCEL OR CHANGE THE DATE OF YOUR ORDER AND RECEIVE A FULL REFUND IF YOU DO SO NO LATER THAN 72 HOURS BEFORE THE SCHEDULED DATE OF YOUR EVENT.
IF YOU CANCEL OR MAKE CHANGES TO YOUR ORDER WITHIN 48-72 HOURS BEFORE THE EVENT, A 30% FEE WILL BE DEDUCTED TO PARTIALLY COVER THE COSTS ASSOCIATED WITH NOT ACCEPTING OTHER ORDERS DURING THAT TIME FRAME.
IF THE CHANGES ARE MADE WITHIN 24-48 HOURS BEFORE THE EVENT, A 50% CHARGE WILL APPLY FOR THE SAME REASON.

